Order Processing and Packaging:
Orders will be processed at our US warehouse the same working day or the next business day. You will receive an email receipt and full live order tracking details after your order has been dispatched from our fulfilment center.
Order Shipping & Tracking:
All packages are sent in an unbranded, plain protected bubble-bags or in a protective cardboard box. We have sent thousands of orders to happy customers: our automated updates will keep you in the loop (via email or SMS if you've chosen that option at checkout) throughout the whole delivery process.
Shipping Information
We’re excited to help you get your orders quickly and easily! Here’s everything you need to know about our shipping options.US Domestic Shipping
-
Enjoy FREE Economy Shipping on orders over $35!
- Delivery Time: Typically 5 - 8 days
-
Need it faster? Upgrade to Standard Expedited Shipping at checkout!
- Delivery Time: Just 2 - 3 days (via UPS 2nd Day Air).
Order Processing
- We process all orders on the same day or the next working day.
- You’ll receive email updates at every stage of your order.
- Track your shipment easily once it’s dispatched!
International Shipping
| Country/Region | Economy International | Standard International |
|---|---|---|
| Canada | 7 - 11 days | 5 - 10 days |
| United Kingdom | 5 - 7 days | 4 - 6 days |
| Europe | 7 - 20 days | 5 - 15 days |
| Australia | 10 - 19 days | 8 - 10 days |
| Rest of World | 10 - 30 days | Depends on country |
Shipping Costs
- FREE Economy Shipping for all US orders over $35!
- Check your shipping cost estimates on the cart or checkout page—no payment details needed!
Delivery Estimates
- You can find estimated delivery windows for your items right on the product pages when you add them to your cart.
- Remember, actual delivery times may vary based on carrier performance.
Conditions of Sale
Our products are available to responsible adults over the age of 18 years, for use in professional or hobby lock opening and locksport.
We reserve the right to cancel orders without notice.
LockPickWorld does not, and cannot accept responsibility for loss or damage to any property caused by use of our tools, completing a purchase means you understand and agree to this.
Payment Details
On your credit / debit card / payment statement, the charge will appear in your local bank currency from LPWorld. We ship international orders every day. Please select the region correctly so correct taxes and postal rates are applied, any mistakes and you may end up paying extra.
Customs fees outside of the US
You will be responsible for any customs fees that get charged by your country: your package should be picked up from the post office, or when it is delivered - unfortunately, we cannot be responsible for these fees - check on the internet for any potential costs that might be incurred for shipments from the US.
Our Returns Policy
We want you to be completely satisfied with your purchase.
Here's our simple and fair returns process:
30-Day Return Window
You have 30 days from delivery to return your newly purchased item. Even if it's been longer, reach out to our support team - we're here to help! For any issues with tools after this period just contact us and we'll help.
Easy Returns Process
- Contact us for an RMA code at hello@lockpickworld.com
- Return unused items in original packaging
- We'll email you once we receive your return
- Approved refunds are processed to your original payment method
Exchanges
Need a replacement? We've got you covered for defective or damaged items. Just email us!
Returns Shipping
You are responsible for return shipping costs. For items over $75, we recommend trackable shipping or insurance.
Gift Returns
Received a gift? No worries! We'll issue a gift credit for returns.
Our Promise
We're proud of our thousands of happy customers and excellent customer service. If you have any issues, we're confident we can help!Remember, your satisfaction is our priority. Shop with confidence knowing we're here to support you every step of the way.
Order cancellations are possible but not guaranteed. If you request a cancelation and internally it has already passed the dispatch phase, please refuse the shipment and we will credit your card or issue a refund check when the order is returned to us.
Chris Dangerfield
Founder